Patient Access Rep

Patient Access


Address¬ ¬  Franciscan Alliance
¬  ¬ ¬ 24 Joliet St.
¬ ¬ ¬ ¬ Dyer,¬ IN¬ 46311

Hours¬ ¬ Available Anytime; Holidays; Weekends

Calendar¬ ¬ PRN (As Needed)

Education¬ High School Diploma/ GED Required


Welcoming patient representatives.


Our patients come to us knowing that they are placing themselves in the hands of compassionate, faith-based, medical professionals. From the moment their visit begins we want them to feel that unique environment and we trust our Patient Access Representatives to communicate the special care that each of our patients receives. Yes, the job is about forms and room assignments, scheduling and insurance questions ‚€“ but it's also about welcoming our patients and putting them at ease.


Are you a people person? Can you follow procedures and accurately manage registration forms and procedures? Do you want to put your organizational skills to work in a place that shares faith and compassion daily? We'd love to talk to you.¬ ¬ 


  • Enter insurance policy number, group number, address, and telephone numbers.

  • Verbally interview patient and/or family in order to obtain registration information.

  • Enter patient billing and clinical data.

  • Identify co-payment procedures and fiscal procedures related to registration procedures.

  • Complete¬ computer and telephone pre-registrations to maintain patient flow.


  • Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.

  • Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

  • Understand the implications of new information for both current and future problem-solving and decision-making.

  • Careful attention to detail and thoroughness in completing work tasks.

  • Adjust to situations involving repetitive, short-cycle operations carried out according to established standards and procedures.

  • Maintain composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.



0-1 Years Experience

License(s): Not Applicable

Certification(s): Not Applicable

Travel:?Never or Rarely



It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Company Description:

Franciscan Health is one of the largest Catholic health care systems in the Midwest employing a work force greater than 18,000. With 14 hospitals and a number of nationally recognized Centers of Health Care Excellence, Franciscan Health takes pride in providing convenient, comprehensive care for our patients and the community we serve.¬  For 140 years, Franciscan Health has stayed true to our founding mission to care for everyone who comes through our doors. Each day, throughout the halls of our hospitals, we embrace our Franciscan Tradition by walking in the footsteps of St. Francis, who left behind his worldly possessions to care for all of those in need.

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