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Dy Drive Thru Ambassador (Part Time 30 hrs)

Responsibilities:

JOB OBJECTIVE

To provide exceptional customer service while speedily receiving, pricing and sorting donations and to generally aid in the smooth operation of a fast-paced retail store. Position reports to Production Supervisor and/or Store Management.

ESSENTIAL JOB FUNCTIONS

  • Attend the Donation Drive Thru.
  • To represent Goodwill by offering the highest level of customer service at all times.
  • Answer the door as soon as the buzzer rings.
  • Step outside to greet the donor before they get out of their vehicle.
  • Unload donations for donor and handle them in a professional manner while bringing them inside and as they are set in the appropriate staging area.
  • Be polite and prompt.
  • Be able to refuse unacceptable items politely.
  • Keep an accurate tally of Drive-Thru customers.
  • Process donations efficiently by sorting, sizing, hanging as well as accurately pricing and move merchandise directly to staging areas.
  • Answer all telephone calls in a professional manner by at least the 3rd ring.
  • Assist callers if possible.
  • Direct all other calls to management.
  • Log truck as requested by management.
  • Helping customers move large items to their vehicle as needed.
  • Dress appropriately at all times and wear designated identification as provided.
  • Maintain safe working and shopping environment.
Goodwill Industries of Michiana, Inc
https://MichianaGoodwill. applicantpro. com


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